Communications Coordinator

Position:                         Communications Coordinator Team:                              Communications Reports to:                     Vice President, Strategic Communications Location:                        Chicago, Illinois, USA or Remote (USA) The Global FoodBanking Network (GFN) seeks to nourish the world’s hungry through uniting and advancing food banks. Founded in 2006, GFN connects food banking organizations in more than 40 countries that together serve more than 16 million people annually. The organization currently operates with a team of twenty-three employees based primarily out of Chicago and engages a globally diverse Board of Directors. Our goal is to support communities in their fight against hunger and food insecurity through advancing the food banking model. GFN launched a new strategic plan in 2019 that charts continued growth with an ambitious vision to help enable its food bank members to materially increase the amount of food distributed to those in need, distribute more nutrient-rich foods, and strengthen the resilience of their communities. Its major goals include:
  • Increase the number of people served by food banks with which GFN currently works;
  • Expand food banking in Asia and Sub-Saharan Africa;
  • Support food banking organizations in distributing a greater diversity of foods;
  • Build a trusted global network of food rescue and relief organizations.
Our 2030 vision is a global network of community-led food banks that serve meals to 50 million people facing hunger. Our team provides best practices, partners and resources to food bank founders and organizations to help them fight hunger more effectively.  In the next five years, we are especially aiming to come alongside changemakers in low-income communities, primarily those based in Asia, Sub-Saharan Africa, and Latin America. The Opportunity: The Global FoodBanking Network is seeking to add a Communications Coordinator to its rapidly growing communications team. The Coordinator will provide crucial support across the Communications team. The ideal Communications Coordinator will be a communications generalist: someone who is interested in all aspects of communications strategy and execution, from content creation, to digital marketing, to media relations, to event planning, and more. Experience in some, or all, of these areas is helpful, but not necessary. What is necessary is a deep commitment to learning and contributing to the work of a busy Communications team, and a passion for the potential of communications to further mission-driven work! In addition to supporting all colleagues on the Communications team, and the Coordinator will also work closely with the Programs and Development teams to help liaise between these functions. Responsibilities include but are not limited to: Responsibilities will evolve as the team grows, and as the Coordinator familiarizes her/himself with GFN’s work, but starting tasks will include:
  • Maintain and update the GFN photo library; manage all requests for photos; write and edit photo captions; liaise with photographers and arrange for capture of new images of GFN partner work.
  • Assist with GFN’s media relations activities, including monitoring media mentions via Meltwater; updating media contact lists; researching key food security and hunger relief journalists; preparing media pitches.
  • Assist with digital marketing, including sending emails via MailChimp, gathering analytics.
  • Assist with social media content, special activities, campaigns, as needed.
  • Assist with planning events: drafting concept notes and speaker invitation letters, preparing runs of show, writing talking points and speaker questions, etc.
  • Manage GFN’s distribution lists, including MailChimp, food bank contacts and websites, etc.
  • Monitor and respond to external inquiries to GFN via info@foodbanking.org and communications@foodbanking.org email addresses.
  • Write/ghostwrite/edit blogs, newsletters, website copy, and other editorial content.
  • Maintain GFN’s Communications calendar; track upcoming external and internal events, media mentions, editorial content, etc.
  • Liaise regularly with Programs and Development teams to keep updated about activities and track communications requests.
  • Manage vendor relationships.
  • Perform other Communication related duties as requested.
Candidate Profile: The ideal candidate will have the following qualifications:
  • Bachelor Degree in Marketing, Communications, Journalism or related field. Other combinations of education with relevant experience that demonstrate the ability to perform the duties of the position will be considered.
  • Strong writing and editing skills. 
  • Familiarity with Google Analytics, Meltwater, and MailChimp is a plus.
  • A doer: willing to pitch in wherever needed and take on new tasks.
  • Highly organized, superior time management skills, able to meet deadlines.
  • Ability to think strategically and creatively, work collaboratively with a team, and problem solve independently as needed. 
  • Ability to multitask, juggle competing priorities, and remain calm under pressure.
  • Knowledge of Spanish is helpful but not necessary.
  • Experience studying or working in a global development context is a plus. 
Location: The position will be based at GFN’s global headquarters in Chicago, Illinois, USA (remote location as needed during the COVID-19 crisis) or may be based remotely. Candidates must be based in the United States and must be authorized to work in the U.S. To Apply: Please email a cover letter, resume, and salary expectations to communications@foodbanking.org. Please include “Communications Coordinator” in the email subject line.  The Global FoodBanking Network embraces a philosophy that recognizes and values diversity. Its goal is to attract, develop, and retain a talented, diverse workforce in a culture where all employees will contribute to their fullest potential.  EOE